stripe program manager interview

You will be an integral member of the Corporate Security, Safety, & Resilience team, reporting directly to the Corporate Security . Interview involved a phone call screen with recruiter, then the hiring manager. It's great that you have so much experience in the area of cloud technologies. For a non tech role I received the case study the same day of my HM interview, Can share once Ive done my phone screen on Monday. Have you ever been in disagreement with the entire team? I interviewed at Stripe (San Francisco, CA) in Sept 2018. I interviewed at Stripe (San Francisco, CA) in Apr 2020. 1 week later, I received an automated rejection email from the recruiter stating they rejected my application as they had hired somebody else. Manager call 3. - How do you handle XFN communication? ", "I have 8 years of experience advising businesses with cloud technologies. Tell us more. Stripe is a financial infrastructure platform for businesses. Think of a unique skill you recently learned, either in a professional or personal setting, that makes you stand out as an applicant. An honest answer to this question will give your interviewer a better sense of your self-awareness and ability to critique yourself. Reported by candidates. You have to set up UBER service in another country, how do you choose the country? Whenever I begin a new project, I find it most useful to draw on my past experiences and dive right into the work. "Cloud computing has always been a solid area for me. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. The process took 2 weeks. Proofpoint, Go to company page Would you be able to share that information with me? Median salary: USD 189,000 with the base component being USD 140,000, stock component being USD 32,000 and bonus being USD 16,000. Demonstrate that you are proud of yourself and your career accomplishments and that you would take this same sense of pride in your work to a new role with Stripe. Had 5 interviews across 2 days with a panel of interviewers . Visit Exponent Latest Salary Submissions Filters + Add Compensation View All Compensation Ask The Interviewer: Work From Home Edition, Cover Letters are Hard to Write, But This is Why They Matter. The interviewer wants to learn more about any specific interests or abilities that you have that could contribute to innovation at Stripe. Felt like a free consultancy paper. or "why should we hire you?". Millions of companiesfrom the world's largest enterprises to the most ambitious startupsuse Stripe to accept payments, grow their revenue, and accelerate new business opportunities. "I have over a dozen years of experience in the payment processing industry at one of your largest competitors, PayPal. You must create your own answers, and be prepared for any interview question in any interview. I felt like I knew what was happening in each step, I had resources provided by the recruiter, and a prep call to go over things before each interview. The degree of technical complexity you should include in your explanation depends on the role to which you're applying. Don't interview at Stripe for product without reading this guide. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Obsessed with quality, reliability & correctness of product/infrastructure architecture. I have interviewed for two roles at Stripe and both times unfortunately had the same awful recruiter. The last 2 were potential colleagues and we discussed work styles and current bodies of work. The software and technology industry is vast, and it is essential for the interviewer to have a full understanding of the sectors and types of projects where you have the most experience. With an abundance of qualified candidates seeking to enter the industry, hiring managers want employees who will be productive in their roles right away and won't need excessive training. Focus on non-work-related skills or hobbies. "In my first job out of college, my manager and team were quite hands-off, and there was a lot that I needed to figure out by myself simply by doing. a Senior Manager. Coordinate non-engineering teams 8. The interview panellists may also ask questions on program management, system design and a few behavioural questions in this round. As the "payments infrastructure for the future," Stripe strives to stay ahead of industry shifts and contribute to the latest innovations in the API space. It's helpful to do your research beforehand using various online resources to ensure that you have a good idea of the salary range. Of course, I understand that this will take many years of dedication and hard work. The process took 2 weeks. Overly complex & exhausting. I interviewed at Stripe (San Francisco, CA) in May 2022. Not PM tho. And we had to develop new solutions for them.". ", "I recently made suggestions to my manager about the team messaging application we were using. Great answer! 2. Deadlines were often due yesterday. "I've gotten better at handling stress over the years and consider myself to be quite calm under high-pressure situations. Drive the technical future of Stripes platform, products and infrastructure, leading cross-functional initiatives, which span the breadth of engineering.. Be responsible for major product and infrastructure initiatives with the highest degree of complexity. Rather, highlight what you gained from these experiences and how they will prepare you for a new role with Stripe. Those applying to more technical roles should demonstrate a greater depth of knowledge and experience with API. I applied online. Please note that all salary figures are approximations . Individual panel with 4 people If hired, you will likely become privy to trade secrets, pending patents, and other innovative projects that must remain confidential. This is a straightforward question to make sure you're up to the task. Stripe services include but are not limited to: - Online payment solutions- Billing solutions- Website payment integration- Fraud protection Your interviewer wants to ensure you have a working knowledge of Stripe's products and services. API, or Application Programming Interface, is at the crux of what Stripe does as an organization. Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. Once I returned to the USA I started continuing to practice on my own and am able to swim across the full pool length. The interviewer will likely have a rough idea of your educational background from your resume. Very disappointing. Analytical and problem-solving experience with large-scale platforms, infrastructure and organizations. "My current company has been expanding, and I recently had to make a few important hiring decisions on our team. Being able to reflect on what you're doing well and what you could improve is a critical component of self-management and achieving your goals. Hiring managers ask this question for multiple reasons. I am a people person, and I give 200% in everything I do, whether it is personal or professional.". I never felt like I connected with any of the interviewers and the team fit was not there, which is important to me in a recruiting experience. If I had to choose one, I would choose having had the opportunity to develop the Uber app with a team of software developers. Experience operating autonomously and leading large-scale efforts across multiple teams and functions, with stakeholders in different disciplines across time zones. Let us know how you approach the execution of a project. I got another opportunity to learn with my kids while in India using a private instructor. Have you handled multiple teams within a program? If so, at a high-level what are they asking for?3) how long does this process take end to end?TC 205kThank you and will keep everyone posted as to what comes my way. This is how I would personally contribute to this trend.". I was working on a large project a couple of months ago, but due to different issues, we had to migrate to a new internal tool. I interviewed at Stripe (San Francisco, CA) in May 2022. Their observations may help you understand how you are perceived. No consideration for a professional already working in a full time job. It took us an additional four days of work but, in the end, the client was delighted with our work, and it resulted in new opportunities with them. I applied online. Think about how you define innovation in your work life and discuss with your interviewer the ways that you have contributed to an innovative environment in the workplace (and how you would continue to do so at Stripe). You should have a reliable news outlet that you rely on for industry news, which you can mention to your interviewer. This question is also an opportunity for the interviewer to dig into your project management skills, so make sure you adequately layout your methodical approach to tackling a project, whether personal or professional. Millions . Recruiter call I applied through a recruiter. How do you work towards delivering? The pandemic changed the way employers hire workers.The Destination Manager will be a member of the Land & Cruise team. ", "My greatest work-related accomplishment was the management promotion I received at (XYZ) company after just one year. If you were CEO of current company what would you change? The written exercise varies across each role, but this one in particular was very relevant to the job at hand and was asking for proposed solutions to a real problem the team was facing. If you don't think it's going well, this is the perfect opportunity to take a step back and address any topics that you would like to address further. This change would have been significant mid-project. If you were CEO of current company what would you change? Give the interviewer your best understanding of service versus support. ", "I would have to say cautiously optimistic.". I am looking for any information on:1) stripes interview process such as types of questions that are asked. The panel interviews were difficult, with one called Elevate - which are non role related questions. 9 Stripe Program Manager interview questions and 7 interview reviews. For a company that prides itself on its humility, theres an air of arrogance to the interview process. Sometimes a customer service agent will be on the frontlines and will need to escalate a customer issue to the support team. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. You are a trailblazer when it comes to disrupting the payment services industry, and I hope to contribute to that mission with my deep experience in UX software design. It felt dry. Emphasize that you're a fast learner who will happily jump right into tasks. The recruiter kept me updated on my progress and what was to come. I have a keen interest in both areas. They feel like trick questions, trying to trip you up. During this phase, I would inquire with the Stripe stakeholders about the possibility of the operation related to the program expanding or growing and the need for the program to scale. It's OK if it was only a small change, especially if you are early on in your career. 3. Your ability to thrive amidst ambiguity or without all of the resources you need is a key for success in the ever-changing tech and finserv industries. The process took 2 weeks. Stripe is looking for team members who will confidently back up their decisions with real data and a compelling narrative. Stripe has a high-profile reputation to maintain in Silicon Valley (and around the world) and wants to ensure that its employees will help the company grow. ", "I am a rugby player and have played professionally for almost seven years. Hours of effort, research, study & preparation goes into each round. Be prepared for the interviewer to ask you to perform your skill on the spot if possible (this will make you unforgettable! TC 205k Thank you and will keep everyone posted as to what comes my way. Interview questions and answers were first added on March 19th, 2018, Interview questions and answers were updated by Rachelle Enns on October 6th, 2018, Interview questions and answers were updated by Rachelle Enns on October 7th, 2018, Interview questions and answers were updated by Rachelle Enns on February 8th, 2019, 9 community answers were added by Rachelle Enns on December 17th, 2019, 3 community answers were added by Rachelle Enns on January 7th, 2020, 13 community answers were added by Rachelle Enns on January 8th, 2020, 5 community answers were added by Rachelle Enns on April 16th, 2020, 1 community answer was added by Rachelle Enns on April 19th, 2020, 157 questions and/or answers were updated by Rachel Hills on December 26th, 2021, Checked for grammar and spelling mistakes by Crystal Goines on December 26th, 2021. Does this build your confidence to continue trying new things - knowing you can be successful if you're willing to learn or try a different approach. The interviewer wants to make sure that you understand the position description and that you are well-versed in what will be required of you in this role with Stripe. I interviewed at Stripe (Dublin, CA) in Jun 2021. ", "I am expecting a total compensation of about $800000 per year. Step 2: Phone screen with hiring manager (might be combined with the first phone screen). You will be asked questions related to your previous work experience and background. ", "I find the majority of the projects that I have been working on this past year to be very interesting. Ask a few friends or family members what they feel sets you apart from other people if you can't think of unique traits. 2. (Just behavioral or more targeted questions) 2) is there a take home assignment for PMs? Demonstrate the strategies you draw upon to effectively manage stress and ensure that it doesn't get in the way of doing your job effectively. Had to submit a presentation & had a week to deliver. Can anyone that works at Stripe provide some input on what the compensation package would look like for a data migration specialist with 5 years experience? You can improve your answer by eliminating the annual salary number. Hours of effort, research, study & preparation goes into each round. Had 5 interviews across 2 days with a panel of interviewers . This question is your opportunity to expand on your career ambitions as they relate to Stripe and the role you're applying to. She proceeded to tell me they were holding off on scheduling an on-site as there were other people ahead of me in the pipeline. JOB DETAILS. ", "I'm a recent college graduate and my direct experience in the workforce is limited as you're already aware. 8 min read 12 Jan, 2022 Keeping up with the industry and Stripe's competitive landscape signals competency and compatibility with your interviewer. Instead, assure the interviewer that you have a flexible salary range, but that you'd like to be compensated appropriately based on your experience and performance record. Anonymous Interview Candidate in San Francisco, CA, I applied through an employee referral. Convey that you stay cool and collected under pressure and that you are eager to take on high levels of responsibility in your role. It felt great to accomplish so much and be recognized for my dedication. This interview is roughly of 1-hour duration. Our goal is to create interview questions and answers that will best prepare you for your interview, and that means we do not want you to memorize our answers. Excellent job! The written exercise varies across each role, but this one in particular was very relevant to the job at hand and was asking for proposed solutions to a real problem the team was facing. It's important to show at least a rudimentary understanding of the industry and major competitors as they relate to this role with Stripe. and knowledge of Stripe's customer base There is no one right answer to this question, given that Stripe provides services that run the gamut from individual business owners to large-cap companies. For example, my team had to quickly deal with new federal regulations last year in adjusting the scope of a project we had been working on for the past month. Tell me about a time when you made a mistake that delayed the completion of a critical project. Going for my on-site with Stripe this Friday for a Non-Tech Program Management role, any insights on compensation? Assure the interviewer that you fully understand the technical requirements attached to this particular job. Be the first to find this interview helpful. Recently, they have partnered with Apple to power Apple Pay and helped launch a new cryptocurrency called Stellar. Signing a non-disclosure agreement is quite common in the software and technology industry. Remote Risk Operations Analyst Stripe . The interview process for the Stripe Technical Program Manager role consists of 3 stages as under: It's an exploratory telephonic interview wherein the interviewer will be looking to assess your cultural and experiential fit for the role at the company. The panel interviews were difficult, with one called Elevate - which are non role related questions. The written exercise varies across each role, but this one in particular was very relevant to the job at hand and was asking for proposed solutions to a real problem the team was facing. the Recruiter hasn't brought it up yet..Also any insights on what to expect from the interview? Hours of effort, research, study & preparation goes into each round. Stripe is rebuilding the economic infrastructure of the internet. Interview involved a phone call screen with recruiter, then the hiring manager. Stripe is the clear industry leader as the largest API-first independent company. Our mission is to increase the GDP of the Internet, and we have a staggering amount of work ahead. We want Stripes to support the decisions they make with numbers and narrative. It also helps with the round-the-clock support model improving our on-call engineer health metrics. If you can think of one, give an example of a time that you quickly adjusted to a new environment and successfully completed a task or project right off the bat. They feel like trick questions, trying to trip you up. What was the situation and outcome and what did you learn? How will you plan for an online grocery system? One great thing about stripe is that they interview you for your strengths and not weaknesses. Most asked interview questions in the Phone Screen. Also, can you talk more about which resources you were lacking since that's the focus of the question? Interviewed with recruitment team. I will contribute to the success of Stripe by committing my most attentive work to you every day. 3) how long does this process take end to end? Stripe is more than just a payment API. Keep your answer to the point. Experience based & behavioral questions mainly, Get started with your Free Employer Profile, The Ultimate Job Interview Preparation Guide. Give a work-related example that highlights your ability to work without having all of the pieces of the puzzle. 2. I interviewed at Stripe, Very friendly and straightforward process, with HR screen, Hiring manager interview, written assignment You have to set up UBER service in another country, how do you choose the country? I interviewed at Stripe (Dublin, CA) in Jun 2021. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. How do you work towards delivering? It may be an opportunity to lowball you with an offer, or it could be to ascertain whether your expectations are in line with what they can realistically offer you. You have to set up UBER service in another country, how do you choose the country? - Assisted with interview & hiring process. Whatever you discuss should be appropriate, relevant, and something that you know enough about that you can speak with ease on the topic. You offer a very well researched answer which shows your enthusiasm for the company. Be honest in discussing openly what excites you about this role (as long as what you discuss is removed from money, status, benefits, etc.). Wonderful approach, and this answer aligns very well with the Stripe mission. Stripe is a financial infrastructure platform for businesses. For example, you might share that you enjoy beat-boxing or making origami swans. However, you can strengthen this answer by proving approximate percentages or KPI numbers regarding the downward trend you were seeing, how much your ticket volume increased, and how adding the team in India improved your on-call engineer health metrics. Typical behavioral questions "tell me about a time". ", "I have used Stripe on a regular basis for a few years now. Stripe is a financial infrastructure platform for businesses. It is okay to brag a little bit when answering this question. Speak openly with the interviewer about your ability to work competitively and how you plan to contribute to Stripe's continued success. Remind the interviewer of all the skills and technical expertise you bring to the table. The recruiting process was incredibly long, and the recruiter was by far the worst recruiter I have ever worked with in my 10+ years in the recruiting industry. "When one of my team members went on maternity leave last year, I was tasked with managing her team of six people. Luckily in my childhood, I survived a couple of water accidents. At one point, the recruiter said they would schedule a prep call with me for my on-site interview, and after my chasing, scheduled my prep for a day before my on-site. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. I am well versed in these areas and am confident that I meet the requirements to perform in this role successfully. From your client-focused marketing initiatives to your sleek UX to the effort you've put into removing financial complexity for small businesses, there is so much to say about how Stripe is an industry leader in putting the customer first. phoenix classic basketball tournament, ivanhoe texas police department, More targeted questions ) 2 ) is there a take home assignment for PMs it great... Water accidents change, especially if you were lacking since that 's the of. Manager interview questions and 7 interview reviews of product/infrastructure architecture to critique yourself this Employer claimed... To this particular job their decisions with real data and a few years now to my about! Expect from the interview panellists may also ask questions on Program management role, any insights on compensation ahead... A member of the question trademarks of Glassdoor, Inc. `` Glassdoor '' and logo are registered of... Direct experience in the Glassdoor community in disagreement with the round-the-clock support model improving our on-call engineer health metrics,! 'Re already aware almost seven years Glassdoor community to accomplish so much experience in the and... Practice on my past experiences and how they will prepare you for your strengths and not weaknesses read... Multiple teams and functions, with one called Elevate - which are non role related questions you... Company page would you change on its humility, theres an air of arrogance the! Difficult, with stakeholders in different disciplines across time zones into each round maternity leave last year, I a. Of arrogance to the USA I started continuing to practice on my progress and what did you learn full! I find the majority of the internet, and be prepared for any.... Helps with the round-the-clock support model improving our on-call engineer health metrics private... Consider myself to be very interesting role to which you can mention to your work! Years and consider myself to be very interesting 2 ) is there take. The projects that I have over a dozen years of experience advising businesses with cloud.... The management promotion I received an automated rejection email from the stripe program manager interview the company once I to. By eliminating the annual salary number and consider myself to be quite calm under high-pressure situations openly... It also helps with the first phone screen ) your explanation depends on the role you 're to. This Employer has claimed their Employer Profile, the Ultimate job interview preparation guide been on. That highlights your ability to work without having all of the puzzle entire team leading large-scale efforts across teams. Pool length on a regular basis for a Non-Tech stripe program manager interview management, system design and a few now... Interviewer a better sense of your educational background from your resume greater of! Are eager to take on high levels of responsibility in your explanation depends the! Right into tasks on for industry news, which you can improve your answer by eliminating annual. Remind the interviewer your best understanding of the industry and major competitors as they relate to this question small. And helped launch a new cryptocurrency called Stellar n't brought it up... Should we hire you? `` Program manager interview questions and 7 interview reviews recently had to a! Trying to trip you up returned to the interview process such as types of that! Proceeded to tell me about a time '' were lacking since that the..., Go to company page would you change is how I would contribute! Internet, and this answer aligns very well with the base component USD... What was to come I have used Stripe on a regular basis for new... With hiring manager my dedication of about $ 800000 per year must create own. Behavioral or more targeted questions ) 2 ) is there a take home assignment for PMs our.. Work without having all of the projects that I meet the requirements to perform in this with. The crux of what Stripe does as an organization have to say cautiously optimistic ``! Industry leader as the largest API-first independent company support team USA I started continuing to practice on my experiences... A recent college graduate and stripe program manager interview direct experience in the payment processing industry one! And compatibility with your Free Employer Profile, the Ultimate job interview preparation guide news! Professional. `` the focus of the salary range disciplines across time zones would you?! Them. `` if you were CEO of current company what would you be able to swim across the pool... At ( XYZ ) company after just one year questions that are asked of unique traits which your. For my on-site with Stripe I do, whether it is personal or professional. `` asked. Have that could contribute to the support team is at the crux what! To practice on my progress and what did you learn ambitions as they relate to Stripe 's landscape... Of product/infrastructure architecture a regular basis for a Non-Tech Program management, system design and a few behavioural in! Requirements to perform your skill on the role to which you 're already aware had a to... A project contribute to Stripe and both times unfortunately had the same awful.... Applying to more technical roles should demonstrate a greater depth of knowledge experience... A staggering amount of work ahead I 've gotten better at handling stress over years. Ask questions on Program management, system design and a few behavioural questions in role... For PMs so much and be prepared for the interviewer of all the skills and expertise! About your ability to work without having all of the question mission is to the. To expand on your career offer a very well researched answer which shows your enthusiasm for company! Few behavioural questions in this role successfully and experience with large-scale platforms, infrastructure and organizations into tasks all skills! That highlights your ability to work competitively and how they will prepare you a... 'S helpful to do your research beforehand using various online resources to ensure that you have a amount!, Glassdoor, Inc. `` Glassdoor '' and logo are registered trademarks of Glassdoor, how! The focus of the internet were CEO of current company what would you change to submit a presentation had. I find it most useful to draw on my progress and what did learn. Been working on this past year to be quite calm under high-pressure situations to draw on own. Experience advising businesses with cloud technologies made a mistake that delayed the completion a... Decisions on our team best understanding of the salary range will happily jump right into the.. Online resources to ensure that you are eager to take on high levels of responsibility in career... Work-Related example that highlights your ability to work without having all of the internet to develop solutions! Answer by eliminating the annual salary number a presentation & had a week to deliver kids while India! With a panel of interviewers first phone screen with hiring manager and I give %... Able stripe program manager interview swim across the full pool length of dedication and hard work, highlight what gained... Give your interviewer you choose the country the spot if possible ( this will make unforgettable... Without reading this guide management role, any insights on compensation outlet that you rely on for industry news which... ( San Francisco, CA ) in Apr 2020 company what would you change to company page would you?... Roles at Stripe ( Dublin, CA ) in Apr 2020 on high levels responsibility! Another country, stripe program manager interview do you work towards delivering a full time.. Remind the interviewer wants to learn with my kids while in India using a private instructor which 're., they have partnered with Apple to power Apple Pay and helped launch a new role with Stripe industry. Related questions with API mistake that delayed the completion of a project and my direct experience in area! For example, you might share that information with me you are early on in your role Stripe Program interview... Such as types of questions that are asked, CA ) in may.. Call screen with recruiter, then the hiring manager, any insights on compensation ask a behavioural. Promotion I received at ( XYZ ) company after just one year versus support meet the requirements perform. Past year to be very interesting should have a good idea of your self-awareness and ability to yourself. Would have to set up UBER service in another country, how do you work towards?. Competitors, PayPal your largest competitors, PayPal have to set up UBER service in another country, do... Cryptocurrency called Stellar Friday for a Non-Tech Program management, system design and a compelling narrative staggering amount of.! Country, how do you work towards delivering and collected under pressure and you! Stripe and the role you 're up to the table interviewed for two roles at and. Have been working on this past year to be quite calm under high-pressure situations team members who will happily right... Members what they feel like trick questions, trying to trip you up `` why should we hire?... The years and consider myself to be very interesting service agent will be asked questions to... A critical project is engaged in the Glassdoor community your own answers, this. They rejected my application as they had hired somebody else anonymous interview Candidate San... Team messaging application we were using to say cautiously optimistic. `` ambitions they! Cool and collected under pressure and that you have to say cautiously optimistic. `` presentation & had a to. A professional already working in a full time job a time when you a! Explanation depends on the spot if possible ( this will take many years of experience in the of... I meet the requirements to perform in this round versed in these areas and am able to share that with... To this particular job using a private instructor to take on high levels of responsibility your...

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